Transportation Administrative Assistant

Ascendo Resources
Published
August 23, 2021
Location
Jacksonville, FL
Category
Job Type

Description

Monday through Friday, 9am - 6pm

Summary Knowledge of the Federal Motor Carrier Safety Regulations preferred.

Problem solving ability, excellent verbal/written communication skills and dependability is required. Must be able to remain professional when handling difficult situations.

Essential Responsibilities

  • Using minimal discretion to solve complex problems
  • Answers high call volume phones, handles correspondence, and maintains electronic files as needed
  • Respond to all inquiries timely
  • Prepares documents as needed
  • Ability to work in a fast paced environment
  • Microsoft Office and Internet knowledge
  • Strong oral and written communication skills
  • Professional demeanor
  • Good organizational skills
  • Dependability is a must

EDUCATION And/or EXPERIENCE

Minimum Education: High School Diploma or GED required, Bachelor’s preferred

Three years of Transportation experience required.

DEPARTMENT SPECIFIC DUTIES And/or SKILLS

  • Provide high volume inbound/outbound telephone customer service.
  • Conduct random drug and alcohol test notifications.
  • Oversee/pay citations made out to Landstar.
  • Manage E-Learn classes.
  • Enforce Company, State and Federal Motor Carrier Safety Regulations to ensure operator compliance.
  • File, package, scan, index, shred paperwork according to procedure.
  • Manage departmental email boxes and fax lines.
  • Counsel and/or cancel leases for non-compliance.
  • Audit and maintain operator qualification files.
  • Process operator physicals, commercial driver license, annual reviews, hazmat recertification, FAST cards and endorsements.
  • Process passenger authorizations.
  • Process adverse action letters.
  •  
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