Specialist – HR I

The Judge Group
Published
November 12, 2021
Location
Atlanta, GA
Category
Job Type

Description

Location: REMOTE
Description:

Title: Specialist - Hr I

Location: Remote - Kent, Washington 98032

Duration: 6+ Months Contract with high possible extension

Job Description

Act as a primary employee contact for inbound requests to the Client HR service center utilizing knowledgebase and case management tools to assist HR functional experts, managers, and employees in completing human resource transactions in accordance with service center standards. Provide an excellent employee experience by providing quality service delivery.

Resolve HR functional experts, manager and employee inquiries and issues by utilizing People Services procedures, policy, and other reference materials

Support total onboarding experience including pre-hire communications, orientation presentation, and I9 processing

Partners with appropriate functional teams on the employee’s behalf to ensure case is resolved.

Supports employees and managers with questions/situations regarding Human Resources policies, practices, tools, and processes.

Partners with team members, leaders, and Human Resource Business Partners (HRBPs) to educate on processes and procedures to increase accuracy and efficiency.

Track all inquiries with the People Services team per established processes

Ensure manager and employee inquiries are addressed by functional specialists when specific, in-depth functional knowledge is required

Notify the appropriate team member when updates to the knowledgebase are needed

Pull reports, conduct analysis and provide summary of data/information to functional specialists

Conduct data entry regularly in Workday and other HR systems

Identify unusual events or frequent employee issues and work with the People Services team and Snr. Manager – Operations & Employee to develop mitigation strategy

Assist with building, implementing, and maintaining HR business processes to support the creation and maintenance of the Client HR Service Center

Suggest methods to update, simplify, or enhance processes, procedures, and technologies

Support and/or lead People Services process improvement efforts or projects as assigned

Skill/Experience/Education

Mandatory Skills

Bachelor’s degree in Business, Human Resources; 5 years’ experience in Human Resources; or an equivalent level of experience to do the work successfully Experience managing projects within an HR service center environment required Effective and professional written communication

Desired Skills

Experience building an HR service center (startup) highly desired

Contact: [Click Here to Email Your Resumé]

This job and many more are available through The Judge Group. Find us on the web at www.judge.com
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