Software Quality Assurance Manager

TDS | Transcor Data Services, LLC
July 30, 2022
Jacksonville, FL
Job Type


**Jacksonville, FL ONSITE job ONLY**

We are looking for a hands-on QA Manager that is willing to learn about each of our products and contribute to the success of our company. The quality assurance manager is responsible for continuously improving the company’s product line quality by preventing, quickly detecting, and validating product and process defects to deliver market and customer-driven business results. As the manager, you will be responsible for supporting and developing test plans, testing, and ensuring all deliverables are met on time and with quality. This position will champion continuous improvement efforts, areas for improvement, and partnering with project, development, and release management teams. You will evaluate the test results, prepare change requests and generate measures to assess the product quality. In this role you will work with an integrated team of developers, product managers, product owners, and system analysts for test planning, test Automation and execution, and product validation.

To Be Qualified For This Position, You Should Have:

  • Must have a working knowledge of test management and manual/automated testing tools for regression, cross browser and functional testing
  • Must have experience in an Agile/Scrum environment; we operate in 2-week sprints
  • Must be able to work cross-functionally to identify gaps or missing elements across the test cycle, collaborate with User Experience and Customer Support to incorporate customer feedback into testing approaches, and provide insights on best practices to ensure that deadlines are executed
  • Must have knowledge of underlying technologies supporting the applications under test i.e. REST API’s, HTML, CSS, JavaScript, Java, SQL, SFTP, microservices, and cloud architecture

Must have working knowledge/experience with:

  • Experience managing teams of 5 people or more
  • 5 years of test automation or programming experience
  • Experience using Bug tracking systems like Azure, Jira, agile work planning tools (JIRA or similar)
  • Experience analyzing requirements, developing test plans and test cases, translating from requirements and preparing test data
  • Experience with functional, stress and regression testing including database validations
  • An understanding of quality assurance test methodologies, deliverables, processes, strategies, techniques and the software development life cycle (SDLC)
  • Experience with XML/XSL, XML Schemas, Web Services (REST), HTML, Postman and SQL Server DB
  • Strong and effective leadership skills with excellent communication skills
  • Establish good rapport and work closely with development teams to coordinate testing activity, provide accurate/detailed defect reports and prioritize issues
  • Test management software (TestRail or similar)
  • Continuous integration tools (Jenkins or similar)
  • Ability to showcase an understanding of general testing techniques such as functional, integration performance, and regression testing
  • Working knowledge of test management and automated testing tools
  • SQL experience for creating, updating, and deleting data for the creation of test data
  • Travel/Agency industry experience is a plus
  • Experience with Cucumber is a plus
  • Experience with Selenium WebDriver is a plus

Required qualifications:

  • B.S. degree in Computer Science, Computer Engineering, MIS or related field source-control change management software (GIT or similar)
  • 5 years of experience in testing manually and with automation with both API-based, UI-based and DB testing
  • Minimum of 5-7 years of experience in testing medium to large size projects, working on four or more projects from requirements inception to product release
  • Understanding of software testing standards and best practices
  • Experience implementing and evaluating software quality metrics
  • Experience creating and implementing comprehensive software testing strategies in environments utilizing CI/CD
  • Experience evaluating and implementing test automation frameworks (such as Selenium, Appium, Postman) and leading test automation teams
  • Experience with UI, REST API, and mobile test strategies and tooling
  • Proficient with the entire SDLC and the role of QA within each stage
  • Track record of successful product launches and subsequent iterations of existing products by utilizing software development practices such as continuous improvement and continuous delivery

Why work at TDS:

  • You like food trucks? We have them almost daily at our office (when we’re back to normal)
  • Like food trucks a little too much? We also have an onsite gym with showers 
  • We appreciate work/life balance! Need to get a quick break in between meetings? Our office has a nice outdoor area if you want to take a stroll, or you can take a break in our cafe room.
  • We’ve got you covered with free coffee anytime you want.

Compensation & Benefits:

  • Flexible Work Hours
  • High Profile Projects
  • 401k
  • Health, Dental & Vision Offered
  • Exciting Work Environment
  • Competitive Compensation

To learn more about our company, please visit

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