Remote Conditions Clearing Processor-Non Delegated

PenFed Credit Union
December 31, 2021
Jacksonville, FL
Job Type


Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members “do better.” Joining PenFed is more than being an employee; it’s about being a part of the PenFed family. 


PenFed is hiring a Remote Conditions Clearing Processor, Non Delegated  in Jacksonville, Florida. The primary purpose of this job is to review loans within the Correspondent Lender pipeline and address conditions in accordance with internal and investor guidelines to enable sale on the secondary market. The Condition Processor will respond to audits and quality control reviews on mortgage files.


**This position is available remotely within 100 miles of job location**


Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned. 

  • Complete a thorough analysis of loan conditions placed on a closed loan file by an Underwriter and determine documentation provided by the lender adheres to guidelines and is applicable. 
  • Manage conditions to current Appendix Q/FNMA/VA/PenFed guidelines. Assist with maintaining PenFed’s compliance with all applicable federal, state, and local laws, regulations, and ordinances by abiding by PenFed compliance program and all policies, procedures, rules, and regulations.
  • Document all conditions thoroughly and accurately through the utilization of the origination loan system, portal, and email communications as applicable.
  • Provide assistance, as applicable, to address, document, and resolve outstanding loan file conditions, provide a disposition with appropriate timeframe in accordance with PenFed’s policies and procedures.
  • Responsible for pipeline management and ensuring that all conditions are met in an accurate and timely fashion in accordance with established standard levels of service.
  • Perform final reviews of outstanding conditions and prepare the file for loan purchase.
  • Act as the liaison between Underwriter and Correspondent Lenders regarding requirements to clear conditions, discuss pipeline, status updates, rush requests, and policy or guideline changes.
  • Maintain high communication standards with UW and Correspondent Lenders. Initiates and maintains contact throughout the processing period to ensure that all related parties are kept informed of loan status, conveying the appropriate level of urgency and professionalism to ensure that all expectations are exceeded.
  • Apply working knowledge of secondary market requirements during processing and underwriting mortgage transactions to ensure loans are eligible for sale, if applicable.
  • Responsible for due diligence follow up of post purchase conditions, as well as QC and Credit Risk review conditions after loan is purchased.


Equivalent combination of education and experience is considered.

  • Bachelor’s degree in business or a related field and/or experience that provides the necessary skills and knowledge to satisfactorily perform essential role functions. 
  • Minimum of three (3) years of mortgage underwriting experience in lending is required.
  • Real Estate Lending experience is required. Experience with VA, FHA and SAR is preferred
  • Strong knowledge of federal, regulatory, agency, investor, state, county, city, Pentagon Federal Credit Union and/or additional laws or guidelines is highly preferred.   
  • Experience in utilizing automated loan-servicing systems is required.
  • Strong verbal and written communication skills.

Supervisory Responsibility

This position will not directly supervise employees


Licenses and Certifications

LAPP/SAR certifications are preferred


Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*



Ability to travel to various worksites and to be on-call as needed is required.

Special Message Regarding COVID 19 

PenFed is continuing to hire and train exceptional individuals to help us serve our 2 million members both here and around the world.  In light of the current situation with novel coronavirus (COVID-19), we have modified our hiring, onboarding, training, and deployment protocols in order to comply with current local and state guidance around social distancing. 

About Us

Established in 1935, PenFed today is one of the country’s strongest and most stable financial institutions with over 2 million members and over $26 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. 


We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. 


Equal Employment Opportunity 

PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. 


PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 240-224-4256. 


Drop files here browse files ...

Related Jobs

Lyft Driver (Part-Time / Full-Time)   Jacksonville, FL new
January 20, 2022
January 20, 2022
January 20, 2022
Assistant Manager - Restaurant   Baldwin, FL new
January 20, 2022