We provide expert business and administrative support to the fastest growing, branded network of dental practices in the country. We recognize that our success is a direct result of empowering and supporting ambitious dental professionals; together we build and develop successful, patient focused dental practices. As a reflection of our current needs and planned growth we are very pleased to offer an opportunity to join our team as a Call Center Representative. Our Call Center Representatives are the entry position into our growing department and organization. While prior healthcare or call center experience is a plus, it is not required as we have a training program for new Call Center Representatives that provide the necessary skills for success in the role. Responsibilities • Respond to high volume inbound telephone inquiries from potential patients of the dental practices we support • Schedule and confirm new patient appointments • Compassionately handle questions/concerns as helping consumers is our #1 goal • Use trained sales tactics to reach company goals of appointments set • Various duties as assigned by the Call Center Leadership team Minimum Education & Experience • High School Diploma required; Associates or Bachelors preferred • Retail, sales, food service, marketing, or Customer Service Experience preferred • Strong keyboarding skills. • Outstanding verbal communication and customer service skills. • Bilingual in Spanish and English a plus • Passion for helping others • Drive to succeed and desire to grow within an organization