Medical Front Desk Receptionist

Vaco Staffing
November 11, 2021
Jacksonville, FL
Job Type


Covid vaccine required.
Vaco is hiring a Medical Front Desk Specialist in Jacksonville; Florida. This is contract to hire; paying up to $17/hour.

The Front Desk Specialist serves as a clinic representative and performs all related clerical and administrative functions according to current
practices and established procedures.

Essential Duties and Responsibilities

  • Greet patients and determine the nature of their visit; i.e. appointment; prescription pickup; etc.
  • Responsible for checking patients in and out for their scheduled appointments.
  • Collect and update current demographic and insurance information.
  • Verify insurance participation; benefits and obtain necessary referrals.
  • Collect all applicable co-pays or patient balances and maintain a cash journal.
  • Schedule and reschedule patient appointments.
  • Instruct patients on HIPAA requirements; financial responsibility.
  • Assist patients with requests for records; x-rays; transportation etc.
  • Maintain electronic medical records.
  • Handle multiple telephone lines; screen callers; and relay messages.
  • Perform related job duties as required to support the medical office.

Position Requirements

  • Previous medical office experience preferred.
  • High school diploma or GED.
  • Excellent customer service skills.
  • Effective communication skills.
  • Ability to work in an environment involving direct contact with the public; providers and staff.
  • Ability to handle stressful and difficult situations.
  • Ability to multi-task and work efficiently in a fast paced environment.
  • Knowledge of patient confidentiality standards.
  • Knowledge of Health Insurances preferred.
  • Effective computer skills.
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