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Utilize utmost time to identify potential new customers, elicit new business by phone prospecting, qualifying, cold calling, making customer calls as well as deals closure. Focus on selling core products
Recommend modifications to existing customers related to transportation modes needs. Identify and eliciting new client opportunities. Provide rate quotes to clients for services.
Learn the use of all TMS for pricing, tracking, status of shipment, prepare BOL, and send to Broker Carrier the load confirmation contract. Communicate with Broker Carrier and their drivers to ensure safe and time delivery of customer shipments.
Account Manager will work closely with operations to ensure that each shipment has the proper paper work, confirmation agreement signed, status of shipment, all paper work from carrier is submitted for invoicing and payment.
Perform with manager in setting Account Manager goals, prepare a plan to achieve those goals, forecast and prepare a strategy. Ensure to service Account Manager calls with prospective and existing customers.
Account Manager provide to operations all correct details of each shipment for each mode of transportation for pricing.
Account Manager will provide to Management a daily activity report on the number of calls made each day. Number of actual conversations each day pertaining to, quotes, RFP, RFQ, secured shipments for new business.
Account Managers will make as many outbound calls that is possible each day with 25 being the minimum, 10 conversations about customers shipping needs.
Learning all modes of services
- 53' DRY VANS
- FLATBEDS AND STEPDECK
- PLATFORM TRAILING EQUIPMENT (specialized heavy haul equipment)
- TIME CRITICAL GROUND SERVICE
- LTL using proprietary software applications (TMS)
- INTERMODAL RAIL
- INTRENATIONAL OCEAN OR AIR
Encourage Customers to use all modes of transportation.
Penetrating existing customer's transportation needs with other Transportation services.
Learn all of the TMS applications
Work closely with Operations to assist with quotes, securing equipment, paper work accuracy.