ERP Analyst

Robert Half
January 5, 2022
Jacksonville, FL
Job Type


Ref ID: 01120-0012078031

Classification: ERP/CRM Consultant

Compensation: DOE

Our client is looking to add an ERP Analyst to the team in Jacksonville, FL. The ERP Systems Analyst provides support and oversight of the design, development, implementation, security, integration, and maintenance of the SysPro Enterprise Resource Planning (ERP) system for organization. This position is expected to develop into a subject matter expert who works cross-functionally to identify opportunities for process improvement, and designs, tests and implements solutions that meet the evolving needs of the company.
Duties & Responsibilities: • Supports ERP day-to-day operations across the Company, collaborates with the Systems Administrator on the implementation of new software releases, fixes, and upgrades with technical team and users • Monitors system performance and usage to maintain security and reliability; ensures communication, seamless information flow, and timely issue resolution to minimize operational disruption • Collaborates cross-functionally to identify opportunities for process improvement; creates functional and technical design and develops and executes detailed user acceptance testing to ensure the successful rollout of solutions in coordination with internal teams and vendors • Supports ERP reporting and printing activities, including Crystal Reports, SQL reports and custom label solutions, which are integral to customer, production and shipping operations • Maintains clear and detailed documentation on enhancements, customizations including workflows, scripts, and reports • Manages system configuration changes and ensures compliance with policies, procedures, and protocols for system standards, customizations, and changes • Ensures controlled access and integrity of data in ERP/EDI and other integrated systems • Trains internal users and provides subject matter expertise

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