Customer Service Representative – Dept. of Education (Remote)

Published
January 13, 2022
Location
Jacksonville, FL
Category
Job Type

Description

Maximus is currently looking for Customer Service Representatives to support the Department of Education. The primary responsibilities will be to respond to incoming calls or chats as well as make outbound calls regarding Federal Student Aid (FSA) Loan Servicing. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism.

This is a remote position, but you must live in one of these states: Georgia, Florida, South Carolina or Texas.

Training Schedule: Must be able to attend 4 weeks of Training (Remotely – from Home), Monday – Friday, 9am-5:30pm ET. No time off is permitted during training. Upon completion of training your work schedule will be assigned to you.

*As a federal contractor, Maximus is subject to Executive Order 14042 and the Safe Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. In light of these requirements, all employees will eventually need to be fully vaccinated as a condition of employment and new hires/employees will be required to provide proof of vaccination.

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