Community Health Educator – Telecommute District of Columbia, WA

UnitedHealth Group
November 11, 2021
Atlanta, GA
Job Type


UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

The Community Health Educator is responsible for the management of the Health Education Program including the ability to assess health education and information needs for members and providers, develop appropriate learning materials and programs, assess program effectiveness, and provide analytical summaries of program participation and effectiveness.

A requirement of this position is that you live in District of Columbia, Washington area. Candidate must be able to work in the community.

Primary Responsibilities:

  • Conduct Health education events and programs for Enrollees to promote improved health outcomes, including in person enrollee and community events
  • Demonstrate an ability to deliver effective coaching in a manner that promotes behavior change for the DC DSNP population
  • Use social networking media (e.g. Facebook, Twitter) to promote the events and activities
  • Conduct Telephone calls and connect with enrollees to introduce new Enrollees to the UnitedHealthcare during the initial ninety (90) day period of enrollment
  • Aid current Enrollees with completing Medicaid renewal forms, as applicable, and within sixty (60) days of loss of Medicaid eligibility, assist former Enrollees to restore Medicaid eligibility
  • Appropriately adapt coaching methods and education methods to accommodate the unique physical, psychosocial, cultural, age-specific needs of each clientele served
  • Demonstrate established customer service behaviors and standards
  • Develop and/or provide health education material to a variety of enrollees
  • Develop articles for member facing website
  • Collect and trend health education from internal sources (Nurse Line, Marketing Community Events)
  • Develop appropriate community events to address members with chronic conditions or in need of medical services
  • Perform post-event evaluations and summarize findings
  • Act as a health educator liaison with internal teams including but not limited to:
    • Marketing
    • Network Management
    • Compliance
    • Operations
    • Utilization Management
    • Attend Consumer Advocate Committee and Consumer Advisory Board Meetings as a representative of the Quality Department
    • Work in collaboration with the Chief Medical Officer to determine appropriate health education activities to close member gaps in care

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor’s Degree
  • 2+ years of experience event planning
  • 2+ years of experience in community engagement
  • 2+ years of experience managing communications, social media, and content development
  • 2+ years of experience including advanced knowledge of how social platforms (Twitter, Facebook, Instagram, YouTube, Snapchat, Tik Tok, GIPHY, etc.) and their community's work
  • 2+ years of experience in PowerPoint presenting information to audiences
  • Knowledge of social media measurement, analysis, and reporting
  • Knowledge of healthcare industry
  • Intermediate Microsoft Office to include in Word, Excel, and Power Point
  • Project Management skills
  • Ability to multitask with several projects with detail at once
  • DC Residency
  • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance

Preferred Qualifications:

  • Bilingual
  • Familiar with Medicaid Guidelines
  • DC public schools or the University of the District of Columbia background

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Community health educator, healthcare, social media, community work, social platforms, social media measurement, PM, Project manager, community engagement, health education, Medicaid, Bilingual, marketing, DC, Washington, telecommute, telecommuter, telecommuting, remote, work from home

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