Ascension at Home - Together with Compassus Associates: Please apply via Workday
The Admissions Coordinator – Home Health is responsible for modeling the 3 Company values of Compassion, Integrity, and Excellence, and for promoting the Compassus philosophy, using the 6 Pillars of success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Admissions Coordinator – Home Health is responsible for accepting and declining of referrals sent to the branches and overseeing the referral from intake to scheduling of the admission visit. Admission coordinators are responsible for notifying referral sources of Non-Admission referrals. Additional responsibilities include coordination of a completed home health referral which includes HH orders, patient demographics, insurance information, F2F encounter note and a following physician is verified for services.
Position Specific Responsibilities
- Verifies all referral elements are present for an admission.
- Coordinates referral management with the sales team and CTC’s in order for an admission.
- Maintains consistent knowledge of program referral capacity issues.
- Participates in agency quality improvement programs as necessary.
- Participates in regularly scheduled daily stand-up meetings for coordination of services, exchange of information and problem solving, and to receive staff support and education as requested.
- Applies the policies and procedures of the home health program and the rules and regulations of Federal and State regulatory agencies, including HIPAA, Face-to-Face, and other certifying agencies in performing duties.
- Maintains confidentiality of necessary information.
- Develops and Maintains a close working relationship with all of the team disciplines.
- Utilizes Best Practices shared by the Administrator, the Director of Business Development and the Business Development Specialist and pre-qualifying potential referrals with referral sources.
- Documents and routes service issues according to the policy and procedure set by the agency.
- Participates in training courses/sessions as required.
- Participates in Interdisciplinary Team meetings as needed.
- Attends weekly sales meetings.
- Prepares reports as required.
- Adheres to all established Company policies.
- Documents non-admit referrals.
- Obtains orders and documentation need for admissions.
- Provides home health information to patients/families as needed.
- Communicates to staff any referral, admission, and resumption of care.
- Works closely with PAs for data integrity.
- Ensures information regarding referral source is accurate.
- Captures required information on intake form.
- Accepts other assignments deemed appropriate.
- Regular attendance is an essential function.
- Performs other duties as assigned.
Education and/or Experience
- High school diploma or general education degree or two to three years related experience and/or training; or equivalent combination of education and experience.
- College degree preferred
- Experience in insurance and Medicare/Medicaid billing and reimbursement preferred.
- History of effective communication with physicians, nurses and other healthcare personnel
- Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
- Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, colleagues, investors, and external parties. Strong written and verbal communications.
- Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy.
Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the colleague is regularly required to use hands to finger, handle, or feel; talk and hear. The colleague frequently is required to stand, sit, and reach with hands and arms. The colleague is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The colleague must frequently lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision. The work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. There will be possible exposure to infectious diseases through working with clinical caregivers. The noise level in the work environment is usually quiet.
At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our colleagues feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.