At ADT, we’ve been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit www.adt.com or follow us on Twitter, LinkedIn, Facebook and Instagram.
- Coordinate, prioritize, and schedule installations.
- Use Telemar system to schedule installation appointments.
- Confirm all installation appointments daily.
- Use IBT to track all scheduled installations.
- Use O2C Portal to manage customer contracts and associated paperwork.
- Write up phone sales.
- Other duties as assigned, which may include but are not limited to:
- Act as payroll liaison/Enter time tickets into OTM
- Assist with Ops Support/Administrative duties including but not limited to ordering supplies, filing, backup when Lead Admin is out.
- Handle incoming customer/associate relations calls.
- Process accounts payable invoices
- Process receivables (installation checks)
- High School diploma or equivalent
- One (1) to two (2) years of experience
- Abilty to handle multiple tasks.
- Strong communication and customer service skills.
ADT LLC is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued. Our goal is to serve our customers and help save lives. We can achieve this goal when we have the best talent working in an environment where employees feel included and recognized. Visit us online at jobs.adt.com to learn more.