VP, Provider Technology Services – Telecommute

UnitedHealth Group
July 2, 2021
Atlanta, GA
Job Type


Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

The Vice President will serve as a key leader within Optum Advisory Services Provider practice, actively contributing to all aspects of our needs including business development, engagement delivery, and practice development activities. The Vice President will be responsible for engaging with health systems’ executive-level clients and persuading perspective clients across the enterprise to use Optum’s consulting services. The Vice President will execute large and complex engagements with multiple layers of responsibility not only for overall engagement executive oversight, but also client management and engagement. The Vice President will also contribute to practice intellectual capital development, thought leadership, and overall capability advancement.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Lead our consulting engagements related to Optum’s National Epic program, including:         
    • Support the development of a shared services model and value
    • Define, implement and coordinate the national program governance structure and process
    • Develop and implement a solution management method (Epic modules, 3rd party, digital apps)
    • Support the management of the program’s financial plan – and total cost of ownership (TCO)
    • Develop and implement the program resource strategy, working in close relationship with OAS’s Epic Center of Excellence (OEES)
    • Develop the National Epic Program planning and sequencing method
    • Support the program’s relationship and expectations management with CDO
    • Inform the contracting and partner management process
    • Implement program management tools and practices
    • Develop and implementation playbook
  • Serve as a trusted advisor to our health systems clients, inclusive of Optum’s own care delivery organizations
  • Lead Business Development and Marketing efforts and identify new business opportunities
  • Sales / Growth Leadership (30 - 40% Time Allocation): - Define and own the business development strategy and plan for a targeted business; own and manage sales account, client relationships, leads, pursuits, proposals, and financials
  • Work closely with Consulting’s functional practice leaders to drive new business and help achieve each practice’s financial goals
  • Gather information, analyze, and develop strategies concerning dynamics that may affect the Consulting business relationship with targeted clients, such as changes in client ownership or new affiliations; current market share and targets of opportunities for new growth; clients' changing requirements; competitor strengths and weaknesses; and communicate these strategies as a part of Optum activities with the client
  • Identify and deliver opportunities for sales and business development collaboration with other Optum business segments and front office sales members
  • Demonstrate strong relationship management skills and ability to handle challenging interpersonal situations
  • Consistently expand the dialogue with clients beyond the project at hand, linking current initiatives to broader imperatives, trends, and needs, thus contributing surprise value to engagements
  • Contribute as innovative thought partner and substantial contributor to both project recommendations and OAS intellectual capital advancement
  • Bring deep knowledge of internal Optum resources and research to bear on engagements, often serving as final quality oversight to engagement work products
  • Function as senior face and partner to client executives and Boards, bringing gravitas and substantial industry examples to client meetings in support of team recommendations
  • Build consensus among client stakeholders who play a critical role in the clients’ ability to successfully implement the identified solutions
  • Client Engagement Delivery (40 - 50% Time Allocation): Perform as the liaison between the client and delivery team for any escalation issues, ensuring project is delivered on-time and within budget
  • Lead consulting teams to accurately diagnose the issues the client has identified (as well as underlying issues), and determine the appropriate solutions that will lead the client to create strategic direction
  • Serve as a resource to multiple project teams within OAS
  • Provide subject matter expertise to other Optum business units as it relates to healthcare issues, methodologies, and addressing client needs
  • Provide subject matter experience to Optum and Advisory Board research as needed
  • Communicate effectively and accurately, both written and verbally, to prospects, clients, and staff
  • Develop presentation and report deliverables without guidance or direction

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 10+ years of extensive healthcare provider market experience working in a health plan or provider organization
  • Extensive healthcare sales, operations knowledge and experience including claims, service, network, eligibility, associated products, etc.
  • Experience managing or sponsoring large scale, enterprise wide care delivery transformation programs
  • Experience managing larger programs within national health systems
  • Experience in developing and maintaining C-level executive level relationships; excellent client relationship capability with proven path of retention and growth
  • Proven engagement with clients (boards, executives, and physicians), and ability to provide valuable insights and logical explanations when faced with difficult questions
  • Proven business acumen and analytical skills
  • Ability to travel 50% or more

Preferred Qualifications: 

  • Experience working with clinical stakeholders (i.e., RN, MD, DO)
  • Current or recent consulting experience in a national firm or organization, working with large health systems on complex engagements
  • Track record of selling and/or delivering over $2 million (subject to change) in program revenues on an annual basis
  • Experience leading large (high six-figure or greater) consulting engagements or strategic projects
  • Significant experience leading complex strategic engagements (e.g., Enterprise strategic planning, M&A/partnership considerations, payer-provider partnerships and implications, consumer-focused strategies)

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.


Colorado Residents Only: The salary range for Colorado residents is $169,500 to $322,500 Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.     

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.  

Job Keywords:  VP, Provider Technology Services, Telecommute, Remote, Work from Home

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