Senior UX Designer – Fraud Solutions (Remote)

Kforce Technology Staffing
Published
June 17, 2022
Location
Jacksonville, FL
Category
Job Type

Description

RESPONSIBILITIES:
Kforce has a client in Jacksonville, FL that is seeking a Senior UX Designer - Fraud Solutions for a remote role. This position will be supporting design of mobile & web-based experiences for our retail and business banking channels.

Key Tasks:
* Senior UX Designer will engage subject matter experts to define design parameters and constraints
* Work with product managers to define, prioritize and deliver features in line with product roadmaps
* Conduct user research by meeting with customers and potential users to gather contextual data and feedback
* Map customer journeys to identify and communicate pain points of existing products and opportunities for improvement
* Translate research findings into conceptual design models that solve points of frustration and confusion
* Leverage design thinking methods and approaches to facilitate shared understanding with product partners to understand the user and define problems to solve
* When necessary, build prototypes of concepts to demonstrate interaction design and flow to create a shared understanding with stakeholders
* Validate design solutions with end users by leveraging usability testing platforms
* Synthesize research findings with stakeholders and team to inform design enhancements
* Define overall information architecture based on user needs
* Engage subject matter experts to define design parameters and constraints
* Work with product managers to define, prioritize and deliver features in line with product roadmaps
* Conduct user research by meeting with customers and potential users to gather contextual data and feedback
* Map customer journeys to identify and communicate pain points of existing products and opportunities for improvement
* Translate research findings into conceptual design models that solve points of frustration and confusion

REQUIREMENTS:
* 5+ years of experience as a user experience designer, interaction designer, or other similar UX-related role
* An online portfolio of work demonstrating contributions to large scale responsive web products and portals
* Proficiency in user-centered design techniques and methods
* Clear understanding of design limitations and challenges of designing for mobile
* Expert use of industry standard design tools: Adobe Creative Suite, Sketch, Invision, Figma
* Knowledge of Agile Development processes and approaches
* Ability to lead large-scale projects, work independently or as part of a team
* Ability to prioritize work, manage multiple projects, and meet deadlines
* Strong attention to detail to deliver pixel perfect results
* Strong communication skills across a wide variety of audiences: Designers, Product Managers, Developers, Clients
* Strong problem-solving skills with the ability to make calculated design decisions based on varying constraints
* Ability to sell design concepts based on user-centered design rationale

Nice to have qualifications:
* UX related Bachelor's degree
* Demonstrated experience designing for, onboarding, and/or account opening experiences
* Experience working on and contributing to enterprise design systems
* Proficiency designing for mobile and tablet apps

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. - provided by Dice

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