Description
Vaco is hiring an Sales Administrative Support Specialist in Jacksonville, Florida. This is a contract to hire opportunity.
The sales support position provides administrative support to ensure efficient operations of the office. The position supports territory managers and management with a wide variety of administrative tasks.
The position will mostly be interacting with internal computer system.
Many reports and some additional pre-work which requires knowledge of excel. The skillset will be mostly around:
- Creating tables
- Basic formula knowledge
- Rudimentary analysis (sorting, filtering, summation)
- V-lookup
Duties and Responsibilities:
- Processes incoming orders, including reviewing for any discrepancies and troubleshooting the cause.
- Communicates with internal and external customers via phone, email and sometimes video conference.
- Maintain and update account setup and records.
- Research and respond to account inquiries generated by either internal or external customers.
- Acts as a liaison between territory manager and other internal business units.
- Other basic assistant duties as required.
Education and Work Experience
- Associates Degree and 2 years of order processing or administrative support experience preferred
Knowledge and Skills
* Excellent time management skills and ability to multi-task and prioritize work.
* Strong organizational and planning skills.
* Attention to detail and problem-solving skills.
* High Proficiency in MS Office (especially Excel), with ability to rapidly learn new software.
* High level of interpersonal skills (including emotional intelligence, communication, and active
listening skills).
* Attention to detail in researching, creating and proofing work.
* Excellent oral and written communication skills.
* Punctuality and reliable attendance during regularly scheduled office hours.