SNI Companies is looking for a Sales Support Administrative Assistant. The ideal candidate will have experience in the following:

Assist Outside Sales Engineers with, project management and customer service and work with the Office Administrator (OA) to assist in the running of the office
ESSENTIAL FUNCTIONS
Sales Support

• Relationship building with customers and factory personnel; liaison for Outside Sales Engineer
• Interactive communication with Outside Sales Engineer, factory representatives and customer personnel to facilitate meeting project deadlines and customer needs
• Multi-tasking and prioritizing daily tasks to provide unparalleled customer service
• Assist with quoting jobs
• Book a job, set up and manage a job file (manual/electronic) including proper documentation of notes & correspondence
• Understand NTO (Notice to Contractor/Owner) process especially the timing required to ensure our ability to collect
• Understand submittal process and how to create and utilize submittals
• Understand how to maintain or increase profit levels in post-sale job management
• Order Entry procedures
• Complete electronic billing sheet (EBS)
• Use manufacturers' websites for order status, tracking, submittals
• Schedule/expedite delivery of ordered products
• Understand freight claims; how to deal with damaged or shorted shipments
• Process factory invoices/billing to customers
• Process stock sales
• Understand credit application process
• Process credit card transactions/ forward order(s) as needed
• Build professional relationships with customers & factory personnel; be a liaison for Outside Sales
• Execute responsibilities with speed, accuracy and efficiency

Office Support

• Assist the OA in answering phones, take off messages from receptionist desk and turn night phones on and off.
• Assist the OA in distribution of faxes from the shared file twice daily
• Monitor the Electronic Mail File and distributed if necessary.
• Monitor the OA's email for lien release requests, invoices & accounting questions, when she is on leave from the office.
• Assist the OA in registering incoming invoices, complete billing, and scan to Atlanta
• Assist the OA in electronically depositing any checks that arrive at the branch on the day they arrive.
• Assist the OA in processing Lien Releases
• May need to notarize documents from time to time