Sales Support

Staffing Now
Published
May 12, 2022
Location
Jacksonville, FL
Category
Sales  
Job Type

Description

SNI Companies is looking for a Sales Support Administrative Assistant. The ideal candidate will have experience in the following:

Assist Outside Sales Engineers with, project management and customer service and work with the Office Administrator (OA) to assist in the running of the office
ESSENTIAL FUNCTIONS
Sales Support

  • Relationship building with customers and factory personnel; liaison for Outside Sales Engineer
  • Interactive communication with Outside Sales Engineer, factory representatives and customer personnel to facilitate meeting project deadlines and customer needs
  • Multi-tasking and prioritizing daily tasks to provide unparalleled customer service
  • Assist with quoting jobs
  • Book a job, set up and manage a job file (manual/electronic) including proper documentation of notes & correspondence
  • Understand NTO (Notice to Contractor/Owner) process especially the timing required to ensure our ability to collect
  • Understand submittal process and how to create and utilize submittals
  • Understand how to maintain or increase profit levels in post-sale job management
  • Order Entry procedures
  • Complete electronic billing sheet (EBS)
  • Use manufacturers' websites for order status, tracking, submittals
  • Schedule/expedite delivery of ordered products
  • Understand freight claims; how to deal with damaged or shorted shipments
  • Process factory invoices/billing to customers
  • Process stock sales
  • Understand credit application process
  • Process credit card transactions/ forward order(s) as needed
  • Build professional relationships with customers & factory personnel; be a liaison for Outside Sales
  • Execute responsibilities with speed, accuracy and efficiency

Office Support

  • Assist the OA in answering phones, take off messages from receptionist desk and turn night phones on and off.
  • Assist the OA in distribution of faxes from the shared file twice daily
  • Monitor the Electronic Mail File and distributed if necessary.
  • Monitor the OA's email for lien release requests, invoices & accounting questions, when she is on leave from the office.
  • Assist the OA in registering incoming invoices, complete billing, and scan to Atlanta
  • Assist the OA in electronically depositing any checks that arrive at the branch on the day they arrive.
  • Assist the OA in processing Lien Releases
  • May need to notarize documents from time to time
Apply
Drop files here browse files ...

Related Jobs

Advertising Sales Operations (Remote)   Jacksonville, FL new
May 20, 2022
May 20, 2022
May 12, 2022

Author: