Remote Inbound Sales Representative

Published
July 27, 2020
Location
Jacksonville, FL
Job Type

Description

Company Overview:

At ADT, we’ve been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit www.adt.com or follow us on Twitter, LinkedIn, Facebook and Instagram.

Position Summary

To receive telephone calls from relocating customers and successfully position the call for a sale or to schedule a field appointment for an outside sales representative.

Duties & Responsibilities:

  • Take qualified customers through critical selling path of gathering information, determining needs and scheduling installation appointment or scheduling an appointment for a field sales representative.
  • Must be a subject matter expert on relocation offers and promotions.
  • Ensure customer satisfaction by providing a high level of service to retain customer.
  • Work with other business units to resolve relocation issues, i.e. service, technical, credit/adjustments, etc).
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