Remote Help Desk MidTier Hospital/Healthcare Client

Robert Half
Published
October 3, 2021
Location
Jacksonville, FL
Category
Job Type

Description

Ref ID: 01120-9503105714

Classification: Desktop Support

Compensation: $19.00 to $20.00 hourly

Remote Helpdesk Midtier at least 2-3 years

Start Date: Week of 10/4

Pay Rate: up to $20/hr target. Will consider higher if they bring more skills.

Rollover Salary: N/A

Work Week: up to 40 Hrs / Week , during core hours. 100% remote. 

Duration: 5 – 6 month contract. Not expected to become a FT role.

Drug Background: 7 yr/5panel

Reason for Opening: Team of 3 and they are down a person

Computer: Client will provide

Vaccine: N/A remote role

Process:

Resume 

1 hour video technical with the team Lead

Offer

Keys:

Help Desk experience

Troubleshooting skills

Tech Support experience

Able to work out of a ticket systems

Great customer service skills

Large hospital/medical corporation needs someone to help field help desk calls for their Patient Portal, 

. They will train this person on the portal and then they will be troubleshoot calls coming in. This is a good opportunity for someone to gain exposure in the healthcare industry. They will need this person for approximately 5-6 months until they complete their new EMR implementation. The description below is all encompassing. They are really looking for a level 1 person.

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