Remote Call Center Representative / Sales

Published
June 16, 2022
Location
Atlanta, GA
Category
Sales  
Job Type

Description

We provide expert business and administrative support to the fastest growing, branded network of dental practices in the country. We recognize that our success is a direct result of empowering and supporting ambitious dental professionals; together we build and develop successful, patient focused dental practices. As a reflection of our current needs and planned growth we are very pleased to offer an opportunity to join our team as a Call Center Representative. Our Call Center Representatives are the entry position into our growing department and organization. While prior healthcare or call center experience is a plus, it is not required as we have a training program for new Call Center Representatives that provide the necessary skills for success in the role. Responsibilities • Respond to high volume inbound telephone inquiries from potential patients of the dental practices we support • Schedule and confirm new patient appointments • Compassionately handle questions/concerns as helping consumers is our #1 goal • Use trained sales tactics to reach company goals of appointments set • Various duties as assigned by the Call Center Leadership team Minimum Education & Experience • High School Diploma required; Associates or Bachelors preferred • Retail, sales, food service, marketing, or Customer Service Experience preferred • Strong keyboarding skills. • Outstanding verbal communication and customer service skills. • Bilingual in Spanish and English a plus • Passion for helping others • Drive to succeed and desire to grow within an organization

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