PFQA Quality Analyst 1

Freedom Mortgage
November 13, 2020
Jacksonville, FL
Job Type


Position will be remote


To analyze selected loans to ensure they comply with all investor and Freedom Mortgage Corp requirements.  

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. 

  • Perform complete audit of loans per appropriate checklist and report any discrepancies noted. Review loans and check for data integrity and proper application of Investor and Freedom guidelines.
  • Perform vendor reviews as assigned to validate the audit was completed correctly by the Offshore Vendor. Review for data integrity and investor/FMC guidelines according to the PFQA checklists.
  • Input audit findings into data base (currently BPM & Lakewood) and upload Audit Sheet and Checklist to EDMS and EFolder (Encompass).
  • Elevate checklist and send correspondence by email to Team Leads notifying them of defects.
  • Responsible for meeting minimum quota of files reviewed.
  • Assist with identifying which loans from reports needed for pre-funding review as directed by the Manager and setting the Pre-Funding QA tracking item on those loans.
  • Assist with Broker/LO spreadsheet maintenance as directed by the Manager if needed.  


This job has no supervisory responsibilities.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 


High school diploma or general education degree (GED); one to three years related Processing experience and/or training; or equivalent combination of education and experience. Minimum 1-3 years experience in mortgage banking to include processing skills. Computer knowledge - preferably Word, Excel, Lakewood programs. 


Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. 


Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. 


Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. 

None required


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to sit. The employee is occasionally required to stand; walk; use hands to type on the computer; reach with hands and arms; and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. Must be able to read reports and computer screens. 


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The noise level in the work environment is usually moderate.



Founded in Mount Laurel, NJ in 1990, Freedom Mortgage has since grown into one of the largest and fastest-growing privately owned full-service residential lenders in the USA. Licensed in all 50 states, Washington D.C., Puerto Rico and the Virgin Islands, Freedom Mortgage has over 5000 employees nationwide, proudly servicing $225.6 billion, and is still growing.

Our mission is to foster homeownership in America. Freedom is a leader in VA mortgage lending and is one of the mortgage industry’s largest philanthropic supporters of the USO and military families through its Team Freedom Cares philanthropic arm.

Locations include suburban Philadelphia and Fishers, IN, two regions where we were named Top Workplaces. We also have large operating centers countrywide, including these desirable markets: Beaverton , OR; Boca Raton, FL; Columbia, MD; Jacksonville, FL; Melville, NY; Plano, TX; San Dimas, CA; Tempe, AZ; Troy, MI and Woodbridge, VA.

If you seek a sense of community, top training, opportunity for advancement, a comprehensive benefits package and reward and recognition program, look no further.

Freedom Mortgage Corporation is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, gender, sexual orientation, national origin, or their status as a protected veteran or an individual with disabilities. Local applicants encouraged to apply. Employment contingent upon successful completion of background investigation. Smoke-free workplace. Drug-free work environment. Excellent benefits package including medical, dental, vision and 401(k). All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search. LENDER NMLS ID:2767

Equal Opportunity Employer- Minorities/Females/Disabled/Veterans

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