Performs and/or plans, assigns, monitors, reviews and leads the work of others in configuring, maintaining and monitoring network and converged voice hardware and software, including switchers, routers/gateways and firewalls and performing network/voice management functions to facilitate efficient and effective use of system resources. Responsible for network address assignment, routing protocols and routing table configuration and configuration of authentication and authorization directory services.. May maintain certain network servers, file servers, VPN gateways and intrusion detection/prevention systems.
Plans, assigns, schedules, monitors, reviews and leads the work of others.
Provides coaching and mentoring and ensures that training is provided to others to maintain and enhance technical knowledge and skills.
Plans and/or installs network components, network operating systems and network software/applications.
Provides advice to others in troubleshooting, reporting and repairing problems with network services.
Sets up, maintains and upgrades network resources/services.
Monitors and optimizes network performance.
Remotely accesses, manages and troubleshoots network devices.
Performs network analysis to identify performance bottlenecks, bad equipment and/or configuration problems.
Resolves escalated problems, responds to new and unusual situations and recommends solutions to systemic problems.
Ensures that procedures are documented.
Ensures documentation of the existing network system inventory is maintained.
Plans for the re-engineering of existing systems, replacing inadequate systems, and expanding existing systems.
Writes and/or edits Requests for Proposals (RFPs ) related to technology projects.
Manages vendor relationships.
Ensures plans and procedures are in place for operating under both normal and emergency conditions.
Assists in disaster recovery testing.
Participates in ongoing training to continuously upgrade technical knowledge and skills.
Performs other job-related work as assigned.
ADDITIONAL EXAMPLES OF WORK:
Fiber Optic Transmission Systems/Synchronous Optical Networks (SONET):
Oversees the operations and maintenance of Synchronous Optical Networks (SONET), protective relays for high voltage transmission, distribution and transformer protection applications, digital access and cross-connect system (DACS) and remote phone service to multiple substations.
Designs, installs and maintains communication transport fiber optic infrastructure.
Designs and configures data, including Ethernet and GigE, and T-1 circuits through SONET and channel bank equipment.
Maintains fiber optic cables as part of the enterprise-wide communication infrastructure.
Designs and manages dedicated phone connections for high speed voice and/or data transmission over SONET circuits.
Ensures that sites are inspected for proper operation and performance.
Oversees network monitoring and troubleshooting for SONET and transport equipment.