Covid vaccine required.
Vaco is hiring a Medical Front Desk Specialist in Jacksonville; Florida. This is contract to hire; paying up to $17/hour.
The Front Desk Specialist serves as a clinic representative and performs all related clerical and administrative functions according to current
practices and established procedures.
Essential Duties and Responsibilities
- Greet patients and determine the nature of their visit; i.e. appointment; prescription pickup; etc.
- Responsible for checking patients in and out for their scheduled appointments.
- Collect and update current demographic and insurance information.
- Verify insurance participation; benefits and obtain necessary referrals.
- Collect all applicable co-pays or patient balances and maintain a cash journal.
- Schedule and reschedule patient appointments.
- Instruct patients on HIPAA requirements; financial responsibility.
- Assist patients with requests for records; x-rays; transportation etc.
- Maintain electronic medical records.
- Handle multiple telephone lines; screen callers; and relay messages.
- Perform related job duties as required to support the medical office.
- Previous medical office experience preferred.
- High school diploma or GED.
- Excellent customer service skills.
- Effective communication skills.
- Ability to work in an environment involving direct contact with the public; providers and staff.
- Ability to handle stressful and difficult situations.
- Ability to multi-task and work efficiently in a fast paced environment.
- Knowledge of patient confidentiality standards.
- Knowledge of Health Insurances preferred.
- Effective computer skills.