Description
Our client is currently seeking highly motivated and goal-driven individuals who are excited about the opportunity to collaborate with a passionate team of sales minded marketers as an Outbound Call Center Representative
Full time position, 40-hour work week
Daily working hours are Monday - Friday, 8:30 a.m. - 5:30 p.m.
Competitive, performance-based compensation package
Robust benefits package
Employee recognition program
What you need:
Strong phone qualifying, prospecting and marketing skills
Ability to build client relationships over the phone, position products, identify decision makers, and positively and professionally handle objections
Direct experience in outside sales, retail, relationship development, marketing or as a brand ambassador
Excellent communication and rapport-building skills that drive engagement and excitement
Positive attitude, hardworking, persistent and dependable
Proficiency in Microsoft suite of applications; familiarity with Customer Relationship Management (CRM) platform such as Salesforce
High school diploma required; Bachelor's degree in marketing, advertising, communications, business or other related field preferred
2-3 years of experience working in an outbound, customer-centered, production-driven environment required
What you will be doing:
Contributing to inside B2B marketing / sales objectives through outbound phone calls
Meeting expectations for individual daily, weekly and monthly call goals and quality outreach standards
Educating and motivating insurance agents with a strong understanding of and the ability to clearly communicate all of the client's products, programs, eligibility, state availability, key policy features, etc.
Recruiting and nurturing new agents, executing the outbound call components of promotional marketing campaigns, driving event attendance, and collecting agent feedback
Recognizing and promoting business opportunities
Soliciting and collecting producer, distributor, competitor, and market data
Adhering to best practices and workflow processes, specific to CRM documentation and call type prompts
What you will NOT be doing:
Customer service calls
Collection calls
Commission-driven sales calls