Laboratory Systems Management Analyst – Telecommute

UnitedHealth Group
April 24, 2021
Atlanta, GA
Job Type


Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Develops and maintains our Lab Information Systems (LIS) applications – Allscripts Lab, SafeTrace Tx (Blood Bank), Sunquest PowerPath, Data Innovations Instrument Manager, Telcor QML and RALS iSTAT
  • Create and test expert rules in Allscripts Lab application
  • Write and validate management reports in Allscripts Lab
  • Maintain interfaces in Allscripts Lab/LabLink, and update translation tables as needed
  • Monitor and maintain instrument connections in Data Innovations, updating rules and configurations as needed
  • Manage implementation and testing of new instrument interfaces
  • Monitor error workqueues between Lab applications and Epic, and resolve errors
  • Have knowledge of network and firewalls – will be needed when implementing new instrumentation in Lab
  • Supports information management needs of various clinical lab departments or workflows across the organization, including project coordination, applications implementation, upgrades and ongoing maintenance or enhancements
  • Will use clear communication skills and ability to write clear and concise technical documentation
  • Works independently and as part of a team and has demonstrated problem solving skills
  • Test and verify software provided in software releases
  • Works as a liaison between Laboratory Staff and ITS
  • Works with non-laboratory departments regarding laboratory processes to develop solutions for efficient work practices.
  • Manage projects and requests and meet deadlines
  • Works as a liaison between Laboratory Staff and ITS
  • Works with non-laboratory departments regarding laboratory processes to develop solutions for efficient work practices.
  • Performs ongoing quality assurance audits of LIS calculations, expert rules, logic and outputs to ensure proper functioning and interpretation of results in downstream systems e.g. Epic and Vigilanz
  • Create and review SOPs in preparation for CAP and other regulatory inspections and audits
  • Actively participate in the education of laboratory staff on the functionality of our LIS applications
  • Demonstrates knowledge of all equipment and systems necessary to complete duties and responsibilities, providing end-user technical support of support applications
  • Adheres to HIPAA standards and supports ongoing professional development
  • Participates in on-call rotation and works off-hours as needed

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles in which you may be interested.

Required Qualifications: 

  • Undergraduate degree or equivalent experience in the lab environment
  • 3+ years of experience creating and reviewing SOPs in preparation for CAP and other regulatory inspections and audits
  • Ability to participate in on-call rotation and work off-hours as needed
  • Knowledge of network and firewalls
  • Understanding of and ability to adhere to HIPAA standards
  • Licensed Laboratory Professional (Clinical Laboratory Scientist) - current
  • 5+ years of experience supporting LIS environment or other moderately complex clinical systems
  • Working knowledge of HL7
  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders

Preferred Qualification: 

  • Certification or experience with the Epic

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado Residents Only: The salary range for Colorado residents is $64,800 to $116,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Laboratory Systems Management Analyst, Systems Management, Analyst, JMH, IT, Technology, Telecommute, Telecommuting, Telecommuter, Work From Home, Work At Home, Remote, WAH, Los Angeles, CA, California

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