Why Mayo Clinic
Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2021-2022) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!
Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits. Eligibility may vary.
The Laboratory Support Service Tech (LSST) functions as a professional interdisciplinary team member that performs a wide range of services in clinic and hospital based laboratories such as specimen collection, specimen processing, waived point of care laboratory testing, and a variety of other services unique to the individual work area. The LSST is responsible for blood and body fluid specimen receipt, identification verification, processing, shipping and storage. They facilitate the collection and processing of large volumes of specimens for multiple laboratory testing sites and accurately prepares lab specimens and containers with reagents as required for the ordered testing. LSST staff interacts with the patient, family, physicians, allied health staff, and visitors as a representative of the laboratory team. LSST staff use critical thinking skills to troubleshoot issues and prioritize workload in response to the specific needs of numerous requests. They ensure all services are carried out according to established directions and guidelines. They use various computer information systems on a daily basis and participate in quality control programs. They will assist with training and educating new employees and students.
High school diploma or GED required. Two year degree preferred.
One year in a patient care setting performing venous access and specimen processing or National Certification in Phlebotomy or phlebotomy program with a clinical rotation required. Certification as a Medical Assistant considered.
Successful candidates must be adaptable, well organized, work independently as well as with a team, and have good interpersonal skills when working with physicians, co-workers, and patients. Demonstrated ability to accurately read specimen labels and follow standard operating procedures with meticulous attention to detail. Capable of doing general troubleshooting and problem solving regarding laboratory procedures. Physical ability required for lifting and long periods of standing. Good hearing and verbal communication skills needed. Must be able to distinguish colors. Must exercise caution to avoid potential exposure to hazards. Works flexible hours to meet workload demands and accommodates schedule changes.
License or certification
National Certification in Phlebotomy
Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $16.29 per hour.
Hours / Pay period
Occasional closing shift coverage required (11:30am-8pm)
Saturday/Weekend rotation required.
Jacksonville is the largest city in area in the continental United States. A beautiful coastal Florida city that features excellent year-round climate, over 20 miles of beaches and outstanding outdoor recreational, cultural and family-oriented amenities. The “River City by the Sea” has an excellent school system, reasonable cost of living and a thriving business environment. Medical professionals and patients are drawn to Jacksonville by an extraordinary network of high-profile healthcare facilities. Jacksonville continues to grow as more people relocate from all over the U.S. and abroad, to see what the great River City has to offer!
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.