Citizens is pleased to offer this opportunity in our Jacksonville, FL office or remote.
Searching for a place to make your mark? Every great team depends on the individual contributions of its members; the skills, talent and the passion that each and every team member brings. At Citizens, we’re interested in building a workforce of top achievers committed to our company’s success – and their own! Our company values the knowledge that comes from experienced individuals with a variety of backgrounds, in or out of insurance.
Citizens Mission is to provide property insurance protection in Florida to those who are, in good faith, unable to obtain coverage through the private market while also providing the utmost in customer service. Our Values are public service, integrity, respect, responsiveness and sound judgment. We strive to not only provide affordable insurance products and services but also to provide sound financial responsibility to the Citizens of Florida.
At Citizens, we are a team of dedicated, service-minded professionals committed to our policyholders. Come achieve and maximize your potential with us!
While providing supervision to younger team members, supports IT Security Managers in delivering key department objectives in operations, risk, compliance, engineering and management processes. As part of a cross-functional team, lead the implementation and administration of security activities and solutions of low to high complexity such as: Incident detection, control and response, design and implement security controls, identify risks and exceptions, and management processes.
Perform core security team activities, such as: Log Monitoring and Detection, Design and Implementation of Security Controls and Configuration, Incident handling, triage and response, risk and exception identification and review, development of standards, solutions, architectures, and runbooks.
Act as a Cybersecurity Subject Matter Expert to evaluate, consult, develop and implement secure solutions and security controls based on approved security architectures; analyze business impact and exposure based on emerging security threats, vulnerabilities, and risks; perform risk assessments, security compliance audits, vulnerability assessments and/or gap analysis as required.
Support Leadership in developing management policies, processes and procedures for Operations, Risk and Compliance. Plan, oversee, conduct and routinely report on compliance activities, vulnerability management and risk assessments to determine level of compliance with internal and external IT Security requirements.
Support management in execution of the overall security mission by participating in the continuous monitoring and development of policies and standards; technical and operational procedures documentation; checklists; user guides; metrics dashboards and reports.
Perform system administration as required for security systems running various operating systems such as Linux, Unix, Windows, Mac OS, and networking device systems software.
Participate in formal compliance and posture assessments, including recommending evidence gathering, analysis and validation, documentation, and presenting results to internal and external stakeholders.
Advanced knowledge of IT Security theory/practices
Advanced knowledge of IT Security frameworks such as NIST, CIS20, etc
Advanced knowledge of IT Risk Management and Compliance management theory/practices, laws and auditing principles
Working experience with cybersecurity infrastructure building blocks (e.g. firewalls, IDS, IPS, SIEM, DNS, routers, switches, load balancers, and antimalware)
Advanced knowledge of IT Security Engineering principles
Experience with securing, implementing and managing systems and networks mixing Windows, Linux, Unix, and Mac OS devices
Experience working in Security Operations Centers (SOC), Incident Response, Risk or Compliance Teams
Experience implementing and managing Identity and Access Management Systems
Knowledge of Vulnerability Management Systems and Penetration Testing techniques
Skills & Abilities
Conceptualize requirements into comprehensible models
Strong communication skills with ability to conceptualize.
Time management skills.
Ability to work independently and lead teams.
Ability to coach others
Alert and Log analysis
Familiarity with cloud and virtualized computing architectures, operations, maintenance, and performance optimization
Ability to work on multiple initiatives at once
Ability to coach, mentor others
Preferred Skills & Abilities
Business presentation skills • Leadership skills • Knowledge of industry standards such as NIST CSF and 800 series, CIS20, COBIT, etc. • Application development and database management highly desirable • Experience automating processes highly desirable • Practical IAM experience a huge plus • Experience with Agile/Scrum a plus
Relevant work experience
6 years of combined experience in IT Security, 2 years of which must be in Concentration or related field Risk/Compliance/Auditing Security Operations/Networking
High School Diploma %7C GED
Bachelor’s Degree OR 4 years relevant experience, OR a combination of college education and relevant experience equivalent to 4 years. Computer Science, Information Systems/Technology or related program.
Other Certifications %7C Licenses Required
Current CISSP and 1 or more relevant technical certifications (e.g. CEH, OSCP, CCNA, MCSE)
We offer unlimited career potential, excellent training and development opportunities and a structured Career Development program to explore future roles of interest while growing and developing in your existing role.
Citizens offers a competitive compensation and benefits package that includes comprehensive medical/dental, Retirement Savings Plan, PTO, EAP, Tuition Reimbursement, Community Service and much more!
- Retirement savings plan with a generous company match
- Medical, dental and vision coverage
- Company Paid employee basic life insurance and short-term disability
- Generous paid time off: vacation, sick and holiday leave
- Employee Assistance and Wellness Programs
- Tuition reimbursement
- Professional and leadership development opportunities
- Flexible work schedule
- Company Paid Parking (Jacksonville location)
- Employee recognition programs
- Relocation assistance (where applicable)
- Community and volunteering opportunities
- Casual dress
Citizens is Proud to Be an Equal Opportunity Employer