IT Project Manager – End User Technology

UnitedHealth Group
August 28, 2021
Atlanta, GA
Job Type


Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)


You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.


Primary Responsibilities:

  • Multiple projects in the End User Technology space including migrating technology to the cloud, Smartbot process automation, and new technology proof of concept and
  • Candidate may also assist in project management activities for legacy tools as needed and assist in other End User Technology projects
  • Candidate will support end user experience initiatives and assist in coordination and presentation of key initiatives to CIO and other senior leadership
  • Manage and track the rollout and migration of various End User Technology tools across the UHG user base
  • Create and manage measurement systems to track adoption, utilization, and proficiency of individual changes
  • Drive the implementation of software upgrades in the End User Technology space: Managing Scope, Schedule and Cost
  • Manage and track the rollout and migration of End User Technology tools across the UHG user base
  • Use data, experience, and client interactions to identify pain points, best practices and detailed recommendations
  • Create and manage measurement systems to track adoption, utilization, and proficiency of individual changes
  • Identify resistance and performance gaps, work to develop and implement corrective actions
  • Work with project teams to integrate change management activities into the overall project plan
  • Create a technology adoption strategy to include calendar, agendas, target audience, content          
  • Demo software and solutions
  • Create and facilitate Champion Programs
  • Create a communication plan to support the Training plan and overall deployment/transition
  • Coordinate train-the-trainer, Support Desk, and end user training sessions


You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 10+ years of professional IT experience in Project Management with infrastructure tech focus
  • 7+ years of experience in roles focused on any of the following: business analysis, change management, process management, systems/solution delivery, or business strategy
  • 5+ years of experience managing projects, from requirements gathering and analysis, through deployment and testing through to transition and training
  • 5+ years of experience managing matrix project teams with IT focus
  • 5+ years of experience overseeing project or program budgets $1M range or more
  • Experience and proven success supporting business change in mid-size and large organizations
  • Experience managing teams, either directly or in a matrixed environment
  • Experience in large complex organizations with remote workers and groups in various time zones
  • Solid working knowledge of IT software and hardware upgrade methodologies
  • Experience and knowledge of change management principles and methodologies
  • Sound business acumen and awareness of business trends
  • Experience and familiarity with project management approaches, tools and phases of the project lifecycle (PMBOK, Waterfall, RUP, Agile etc.)
  • Experience with adaptability, teamwork, problem solving, coaching, group process facilitation, influence, strategic thinking, planning, leadership and change management                              
  • Adept at in-person as well as virtual training

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Colorado Residents Only: The salary range for Colorado residents is $94,500 to $171,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.     

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.   

Job Keywords: IT Project Manager End User Technology, Eden Prairie, MN, Minnesota, Telecommute, Remote, Work from Home

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