IT Architect

August 2, 2019
Jacksonville, FL
Job Type


IT Architect

The Infrastructure Technology Architect is primarily focused in the disciplines of selection, operation, and administration of “commercial-off-the-shelf” (COTS) systems and system software that make up the underlying operating environment in support of the business processes. Provides a road map and direction to guide the selection and deployment of technology solutions, and manages the overall environment Technology Portfolio. Selects infrastructure technologies in support of business needs. Manages the portfolio of infrastructure technologies, including the identification, enhancement and retirement of viable technologies. Prescribes common building blocks and methods for application and selection of these technologies. Manages the infrastructure architecture process with connection to the business and related architecture functions (Business, Software and Application) in order to continually evolve the infrastructure disciplines.


• Documents and publishes appropriate architecture principles and standards, position papers, blueprints, best practices, patterns and frameworks
• Helps to create and define product roadmap/IT vison 
• Defines, constructs, supports and provides training for enterprise frameworks
• Defines and maintains a library of functional component models within and across One Call Care Management
• Documents functional product solutions for key One Call Care management’s product strategy and product management initiatives leveraging defined functional component model libraries and the defined product line architecture roadmap
• Maintains a catalogue of reusable functional application components consumable across applications and product lines
• Reviews functional and technical designs to identify areas of risk and/or missing requirements
• Acts as the tie breaker on design decisions
• Documents and communicates opportunities to leverage inter-project synergies, application and enterprise software or infrastructure asset re-use, and opportunities to expose application assets for enterprise consumption
• Communicates system architecture to technical and business audiences
• Performs other related duties as required


Bachelor’s degree in Computer Science, Engineering or the equivalent combination of education, training, or work experience. Post-graduate education is desired.


Requires the following experience or equivalent combination of education and experience as a minimum to enter any level of IT Architect job:

• Must have led the technology direction for multiple projects and led or presented architecture concepts outside the realm of immediate workgroup
• Demonstrated experience as the application development system designer or technical lead on many “very large”  projects 
• May also require one or more of the following experience requirements:

– Five or more years working in a distributed and heterogeneous computing environment 
– Five or more years demonstrated experience in working with relational (and/or hierarchical) databases
– Five or more years demonstrated experience in modern software application technologies
– Successful design and implementation of applications in a shared service bureau environment
– Experience in building On-Line Transaction Processing (OLTP), batch and reporting systems
– Experience in building robust and scalable infrastructure architectures (telephony systems, network services, web farms, multiple-node systems, etc.)


• Knowledge of One Call Care managements’ products and services
• Knowledge of workers compensation industry
• In-depth knowledge of end-to-end systems development life cycles (including waterfall, iterative and other modern approaches to software development)
• Proficiency in solutions design and requirements definition disciplines leveraging model driven design based tools and techniques including conceptual solution component models, business process models, use cases, etc.
• Outstanding verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors)
• Excellent analytical, decision-making, problem-solving, team, and time management skills
• Ability to persuade and influence others on the best approach to take
• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed 
• Positive outlook, strong work ethic, and responsive to internal and external customers and contacts
• Willingly  and successfully fulfills the role of teacher, mentor and coach
• May require a thorough understanding of design patterns and their application
• May require a thorough understanding of Model-View-Controller design patterns for web applications
• Requires a fluency in developing and understanding sequence diagrams, class models, etc.
• May require in-depth knowledge of networking, computing platform, storage, database, security, middleware, network and systems management, and related infrastructure technologies and practices


• For roles located in office or home settings; this job is primarily sedentary and may involve repetitive motions; the employee is regularly required to sit, use hands and fingers, speak, and hear
• For roles located in the field; this job is primarily active; the employee is regularly mobile and must be able to utilize transportation (such as driving), sit, use hands and fingers, speak, and hear
• The employee is occasionally required to stand, walk, and lift objects (up to 10 lbs. weight; up to 4 ft. height).
• Specific vision abilities required by this job include ability to see things from a close distance and ability to adjust focus
• The work environment utilizes florescent lighting; noise level is moderate
• The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload
• Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position
• Please be advised the job description is subject to change at any time

IT Architect  

Senior level role. Highly skilled with extensive proficiency. Focuses primarily on one of the four architecture disciplines typically within a single business group. Uses best practices and knowledge of technologies and processes that are appropriate for the architecture discipline the incumbent is assigned to improve One Call Care Management products and/or services. Works independently and receives minimal guidance. Serves as a resource for less experienced peers. Wide latitude for independent judgment. Represents a job level at which career may stabilize for many years or potentially until retirement. Typically requires twelve or more years of systems development experience with five or more years as an Engineer or Systems Specialist.

EEO Employer

7785 Baymeadows Way, Suite 305
Jacksonville, FL, 32256
United States

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