Front Desk Coordinator, Brooks Outpatient Clinic, Mandarin, Full-Time

Brooks Rehabilitation
May 6, 2022
Jacksonville, FL
Job Type



  • Provide a positive patient experience through patient engagement
  • Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines
  • Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician
  • Collect co-payments, co-insurance, and deductible at time of service
  • Ability to multi-task in a fast paced environment
  • Maintaining patient records and accounts by obtaining, recording, and updating the account
  • Maintain communication with the center manager and provider relations specialist
  • Effectively communicate both verbally and written with referral sources and vendors


  • High School diploma or equivalent
  • Successfully complete a data entry assessment
  • Customer service experience preferred
  • Medical terminology knowledge desired
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