Default Management Support Associate

Rose International
November 14, 2020
Owensboro, KY
Job Type


Position Title: Default Management Support Associate

Position Number: 351493

Location: Owensboro, KY 42301

Position Type: Long Term Contract

Required Skill Set:


Position Description:

**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**
Job Title: Default Management Support Associate
Location: Owensboro, KY 42301
Start Date: 11/30/2020
End Date: 11/26/2021
Hours: M-F, 8 am – 4:30 pm
Number of Openings: 15

**100% remote**

Hire will be finalizing workout terms for borrowers who need help to bring their accounts current. This would be using software that calculates the final terms after the underwriter imputs the data. They will also create and organize a packet for QM review. They will also help our partner teams as needed due to increased volume.

Responsible for providing a broad variety of administrative, operational and staff support services for an assigned group(s) or manager(s). Actively engaged in report, writing, tracking and compiling; data entry, record keeping, and data maintenance. Responsible for ensuring proper application of and compliance with internal and regulatory standards, guidelines, and procedures. May perform reviews and evaluations of work quality and productivity standards for assigned product line and/or work area. May have responsibility to review and finalize loan modifications, documentation and other policies and procedures to promote quality execution of the loan workout process. May be responsible for overseeing the decentralized vendor management unit within the loan workout department. Uses PC based software packages for word processing, graphics, spread sheets, etc. Specified job duties may vary by area.
• Collects and analyzes data, maintains files as well as complete, accurate, current and compliant electronic records and databases; coordinates repetitive information gathering.
• Ensures necessary data is submitted to computer database used in assigned area in a timely and precise manner; validates the accuracy of various work product/documents.
• Collects and interprets data to produce technical/specialized report writing; analyzes and resolves exceptions through data interpretation.
• Monitors reports to ensure compliance/ and accuracy; ensures necessary follow up and timely outcomes.
• Retrieves requested documentation and submits to appropriate parties; requests extensions when necessary.
• Prepares and files claims for investors in accordance with guidelines and processes funds from investors/institutions within established timeframes
• Performs audit work that is consistent with established procedures; identifies and documents quality issue/performance deficiencies and communicates them to management.
• Interacts with internal and external auditors and presents recommendations on ways to improve processes as well as responds to auditor findings.
• Manages vendor performance with respect to Bank internal quality metrics, expectations and Service Level Agreements.
• Identifies and provides information that assists in delivering proper feedback and training to employees in specialized areas or units and/or external vendors.
• Communicates with staff, management, regulators, and business line partners to obtain information and/or resolve problems.
• Updates and maintains business unit policies and/or change control policies and procedures; consults with business line managers and requestors on proposed changes and conducts regular pipeline reviews for senior management.
• Ensures training is reflective of policy/procedure changes.
• Responds to internal and external customer requests.
• Conducts and/or assists with special projects as needed.
• Processes a variety of confidential information and documents.
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