Customer Service Representative (Remote near Jacksonville, FL)

September 16, 2022
Jacksonville, FL
Job Type


Maximus is currently seeking Customer Service Representatives to support the Department of Education. The primary responsibilities will be to respond to incoming calls or chats as well as make outbound calls regarding Federal Student Aid (FSA) Loan Servicing. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism.

This is a remote position, but you must live within 1 hour of Jacksonville, FL and be willing to work onsite for up to one week.

Training Schedule: Must be able to attend 4 weeks of Training (remotely – from home), Monday – Friday, 9am-5:30pm ET. No time off is permitted during training.

Pay and Benefits:

  • Competitive pay rate based on the county in which you live
  • Additional bonuses available
  • Paid training
  • The opportunity to work from the comfort of your home
  • Supportive environment with peers who share your passion for improving people’s lives
  • want to grow within the company
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