Customer Service Representative

Rose International
Published
June 23, 2022
Location
Atlanta, GA
Category
Job Type

Description

DESCRIPTION


  • **Only U.S. Citizens and those authorized to work in the U.S. may be considered as W2 candidates.**


  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**


Position Title: Customer Service Representative
Location: Remote
Duration: 7/12/2022 - 10/14/2022

Description:

Qualifications:
Call center experience preferred. Excellent communication skills. Basic knowledge of computer applications. This is a work from home position.

o Must have Internet Service (cannot connect via WIFI); must have modem connection
o Home computer, monitor and headset that will allow agent to answer calls
o Allow Client required software to be uploaded to their computer (CT Soft-phone, which allows incoming calls)
o Must have a positive enthusiastic behavior with a desire to provide a great phone call experience with all the calls they handle.


Responsibilities:
Responsibilities: Call coordinator - will answer phones from potential and existing Client customers; ask specific questions to determine need and then transfer to the appropriate dept.

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