Customer Service Representative

Robert Half
Published
July 19, 2021
Location
Jacksonville, FL
Category
Job Type

Description

Ref ID: 01120-0011894371

Classification: Customer Service Representative

Compensation: $15.00 to $17.00 hourly

Robert Half is partnering with a Jacksonville company that Manufactures personal, and other equipment focused on the law enforcement, public safety, military, and recreational markets, seeking Customer Service Representatives. These positions are full-time on a contract basis and offer the flexibility to work from home after on-site training at the office in Jacksonville, Florida. You might be the Customer Service Representative we're looking for, if you're articulate and highly-skilled, and love building solid customer relationships.
Responsibilities:
- Handle 25+ incoming calls daily and follow up with email correspondence and phone calls to customers inquiring about products and orders
- Learn about the company's products and ordering process
- Communicate with internal teams (sales, manufacturing, shipping, etc.) to ensure orders are sent out in time and status updates and provided accurately
- Field and send out send written business correspondence

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