Customer Service Representative

CSI Companies
July 11, 2021
Jacksonville, FL
Job Type


Are you an upbeat self-starter with excellent interpersonal skills looking to take the next step in your career?

Do you enjoy working for a company that has an open, inclusive culture and treats their staff like they are part of a family?

If you answered YES, please keep reading!

CSI Companies is seeking a vibrant, positive, and fast paced Customer Service Representative for our renowned Mortgage client.

By working for one of the leading companies in the Mortgage industry, you will receive state of the art training that will allow you to expand your skillset for the future of your career. This company offers career development and continued education/training at all levels to keep you a step ahead of the rest.

Position: Customer Service Representative – Permanent; ONSITE

Pay: $16/hr; monthly bonus opportunities available after completed the 6 week training period

Core Job Responsibilities:

  • Answering inbound and making outbound calls
  • Responding to customer requests within set timeframes
  • Providing information and knowledgeable assistance by pulling up loan information and providing customers with the information they need quickly and accurately.
  • Adhering to schedules, meeting deadlines, and providing verbal and written responses to customers as required.

Minimum Requirements:

  • High School Diploma/GED
  • One year of previous work experience

Who Should Apply:

Our ideal candidate is an energetic, personable Customer Service professional with a willingness to learn, strong multitasking skills, and top-notch verbal and written communication skills. This person must be resourceful, have a solution focused attitude and a keen eye for detail.

Benefits & Perks Offered:

  • Holidays and Paid Time Off
  • Competitive salaries
  • 401k plan with a matching contribution
  • Pet Insurance
  • Medical / Vision / Dental / Life & Disability
  • Paid Training
  • Opportunity for advancement upon performance and availability
  • Wellness Program
  • Tuition Reimbursement program
  • Rewards and Recognition Programs
  • Perks: discounts on Verizon, Dell, LA Fitness

Apply today to become part of the team that is making a difference in the lives of millions every day!


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