Customer Service Representative

Published
September 9, 2020
Location
Jacksonville, FL
Category
Job Type

Description

Customer Service Representative
Long term project

Position Details:
Client: Fortune 500 (Banking Giant)

Role: Customer Service Representative

Project Location: Jacksonville, FL

Project Duration: 12 Months (Possibility of Extension)

 

Job Responsibilities:

  • Handle customer service calls in order to resolve in the most satisfactory manner for all parties concerned.
  • Calls are non-routine and require deviation from standard screens, scripts and procedures.
  • May respond to faxes and emails. Must have the ability to communication effectively.
  • Will be referencing account information to assist with questions and determine repayment options.

Required Skills:

  • Requires basic knowledge of the organization, products and/or services.
  • Excellent communication and problem-solving skills.
  • One year of customer service experience (includes retail, restaurant, etc).
  • 1 years of financial industry or mortgage servicing experience is a great plus.

TO SET UP INTERVIEW PLEASE CONTACT BELOW:

Khushboo Ashdiya

Email: [Click Here to Email Your Resumé]
Phone: 281-721-4080

Customer Service,Call Center

Apply
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