Customer Service Representative

Published
June 26, 2020
Location
Jacksonville, FL
Category
Job Type

Description

Adecco is currently assisting a local client in their search to fill a Customer Service Representative job in Jacksonville, FL! Apply now if you meet the qualifications listed below!
 
Type: Fulltime (40 hours / week) contract
Length: 12+ months
Pay: 15.00 / HR
Shift/Hours: M-F 10am-6:30pm
 
Responsibilities for this Customer Service Representative job include, but are not limited to:

  • Will provide service support for all company products and service features through inbound calls from branch offices.
  • May be required to solve problems and investigate/resolve a wide variety of issues and requests include gathering additional information , setting expectations and working with other support organizations to fulfill the request.
  • Will assist with general account information including website log-on, passwords reset, navigation and other functionality or troubleshooting
  • Must also demonstrate a cooperative and professional work ethic while achieving the required call center metrics (example: adherence, service levels, client satisfaction) that are utilized to evaluate their performance.
  •  
    Qualifications for this Customer Service Representative job:

  • Microsoft office
  • Call Center experience
  • Computer skills
  • Knowledge of financial terms and concepts a plus
  • College Degree preferred
  • Excellent analytical/reconciliation and written/verbal communication skills
  • At least 1 year working in the financial services industry a plus
  •  
    Why work for Adecco?

  • Weekly pay
  • 401(k) Plan
  • Skills Training
  • Excellent medical, dental, and vision benefits
  • IMPORTANT: This Customer Service Representative job is being recruited for by Adecco's National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the "Apply with Adecco" button to submit your resume.
     
    The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans
     
    Equal Opportunity Employer/Veterans/Disabled

    Equal Opportunity Employer/Veterans/Disabled

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    The Company will consider qualified applicants with arrest and conviction records

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