Customer Service Rep

The Judge Group
July 31, 2019
Jacksonville, FL
Job Type


Our client is currently seeking a Customer Service Representative    

This job will have the following responsibilities:

  • Responding to customer inquiries in a timely, professional, and courteous manner.
  • Corresponding with customers regarding benefit, eligibility, or customer issues.
  • Following internal processes and procedures to ensure all activities are performed in accordance with departmental and company policies and procedures.

Qualifications & Requirements:

  • HS Diploma or GED
  • 1 year of experience taking in-bound and performing out-bound customer calls.
  • Ability to use Microsoft Windows on PCs.
  • 1 year of prior claims and/or customer service experience preferred.
  • Minimum 45 wpm typing ability preferred.
  • Prior experience in healthcare or managed care preferred.

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