Content Strategist-SR (Conversation Designer/VUI)

The Judge Group
July 18, 2021
Atlanta, GA
Job Type


Location: REMOTE
Description: Our client is currently seeking a Content Strategist-SR (Conversation Designer/VUI)

This job will have the following responsibilities:

  • Senior UX Content Strategist to join the Schwab Conversation Design team. Our ideal candidate is a highly creative individual with conversation design/VUI experience who is excited to build delightful client experiences through multimodal conversational interfaces. This is an exciting opportunity to participate on the ground floor of a new and growing team at Schwab. Lead the conversation strategy user experience and build alignment with a variety of stakeholders across the Schwab organization. 
  • Participate in user testing and synthesize findings into delightful user experiences with research and UX Design partners. 
  • Work hand-in-hand with User Experience Design to flesh out user experiences and provide copy support. 
  • Create conversational workflows and strategies based on user feedback, research, and data. 
  • Write multimodal conversations that support the Schwab brand and bring our "client first" values to life. 
  • Work closely with the product and design teams to build exceptional user experiences through conversation design. 
  • Deliver high-quality work in a fast-paced, always-changing environment while continually evolving product strategy. 
  • Identify critical content issues and work with cross-functional partners to proactively drive improvements forward. ? Champion customer centric design with all teams and partners.

Qualifications & Requirements:

  • 8+ years of copywriting and/or content strategy experience in the financial industry, conversation design experience preferred. 
  •  Working knowledge of voice and mobile interfaces. NLP experience preferred. 
  • Exceptional written and verbal communication as well as presentation and cross-functional negotiation skills. 
  • Knowledge of accessibility, working in an Agile environment, JIRA, and UX design principles. 
  • Ability to advocate for user experience and content strategy and facilitate alignment on content solutions with various partners (e.g., product, engineering, marketing, legal, risk, and compliance). 
  • Expertise in the Microsoft Office suite and familiarity with Confluence and one or more design tools, such as Sketch, InVision, D-Scout. 
  • Ability to adhere to regulatory standards and requirements. 
  • BA in a writing-focused humanities field or equivalent.

Contact: [Click Here to Email Your Resumé]

This job and many more are available through The Judge Group. Find us on the web at
Drop files here browse files ...

Related Jobs

Researcher III   Atlanta, GA new
July 24, 2021
Product Developer   St. Augustine, FL new
July 24, 2021
Usability Research   Atlanta, GA new
July 24, 2021
July 24, 2021
Graphic / Motion Designer   Atlanta, GA new
July 24, 2021