Community Engagement Marketing Manager

Franklin Covey Co
May 29, 2021
Atlanta, GA
Job Type


Title: Community Engagement Marketing Manager
Reports to: VP of Marketing
Location: Anywhere in USA

About the Role:

We believe the potential for greatness exists within everyone. This is what drives us. And we have thousands of client organizations-representing millions of people-who have been impacted from our products. Over the past five years FranklinCovey has completely transformed itself into a B2B tech subscription company focused on individual effectiveness and leadership development-built on our best-selling books, billion-dollar brands, and global footprint in 160 countries.

We're looking for a customer-obsessed Community Engagement Marketing Manager who wants to climb aboard this rocket and build a community to help clients thrive. As the Community Engagement Marketing Manager, you'll be responsible for setting the strategy and executing on tactics that drive customer engagement. You will be the voice of the brand and work cross-functionally with stakeholders across marketing and sales to drive your initiatives.

What You'll Do:

  • Set, refine and execute on the community marketing strategy, roadmap, and success metrics-in conjunction with marketing and the executive team
  • Increase knowledge and usage of their subscription
  • Connect community members
  • Grow the size and impact of our online community
  • Create a community so helpful that clients see value above and beyond their subscription-something that will make them want to renew and expand

What We're Looking For:

  • 4+ years in B2B tech marketing (community management and or customer marketing experience preferred).
  • Passion around being a community and customer advocate. You understand why customer voices are so important.
  • You can influence and set strategy and execute with the best of them. High energy, self-motivated, full of ideas, with ability to execute.
  • Strong communicator (listening, writing, interpersonal skills, a great listener) and relationship builder.
  • Flexible and adaptable.
  • Someone who wants to make a difference in the world.

Company Information

Franklin Covey Co. (NYSE: FC) is a global, public company, specializing in organizational performance improvement. We help organizations achieve results that require lasting changes in human behavior. Our world-class solutions enable greatness in individuals, teams and organizations and are accessible through the FranklinCovey All Access PassĀ® available in multiple modalities and in 21 languages. Clients have included the Fortune 100, Fortune 500, thousands of small- and mid-sized businesses, numerous government entities, and educational institutions. FranklinCovey executes over 15,000 client engagements each year reaching into 160 countries and territories. Our mission statement is "We enable greatness in people and organizations everywhere". We fulfill this mission by hiring "Achievers with Heart".

Visit our website at for more information regarding our organization.

FranklinCovey is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Please click here for additional information regarding our Equal Employment Opportunity policies.

Reasonable Accommodation Notice
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job by emailing us at Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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