Business Analyst (Touchpoint Sales)

Kforce Technology
May 5, 2022
Jacksonville, FL
Job Type



Kforce has a client in Jacksonville, FL that is seeking a Business Analyst (Touchpoint Sales) to join their team remotely. This position will be supporting TouchPoint Sales and Service.

Essential Functions:

  • Business Analyst serves as a senior technical contributor with expertise in particular business processes responsible for formulating systems scope and objectives relative to a client organization's business plan and industry requirements
  • Acts independently or as a member of a project team responsible for providing technical guidance concerning the business implications of the application of various systems
  • Provides technical consulting on complex projects
  • Works individually or within a team on technology business consulting projects to meet specific client requirements
  • As a Business Analyst, you will serve as liaison between end-users and consultants during IT and technology consulting projects
  • Expertly researches and documents client needs, technology, or regulations related to system design, enhancement, acquiring hardware or software that will impact multiple platforms and/or applications
  • Defines product scope, objectives, and requirements; Defines specifications and data models for product development and testing
  • Creates detailed specifications from which programs will be written
  • Business Analyst analyzes marketplace, industry, company, technology trends and best practices, vendor products and services, etc.; Also analyzes system impacts to other systems and procedures
  • Devises and/or modifies processes and procedures to achieve greater efficiencies and to solve the most complex technical problems related to computer equipment capacity and limitations, operating time, and form of desired results
  • Assesses available technologies and recommend solutions to consulting team
  • Writes test plans and test cases to ensure enhancements made to applications meet client needs and that application integrity is maintained
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