Business Analyst II

Published
January 6, 2022
Location
Jacksonville, FL
Category
Job Type

Description

Number of Resources Required
1

Job Title of Needed Resource
Business Analyst II

High Level Project Description
Gather requirements, implement systems and system changes, and provide warranty support for systems including a transportation management system (TMS).

Scope of Responsibility

  • Gather and document technical and non-technical requirements from business members at all levels
  • Track and report on progress of tasks and projects assigned
  • Perform system configurations
  • Document and conduct Unit testing
  • Support QA and UAT testing
  • Provide warranty support of new implementations
  • Build and maintain positive working relationships with technical and business resources

Min Years of Experience
7

Onsite / Remote
Onsite / Remote due to COVID

Mandatory Skills Needed:

  • Strong in business requirements gathering and documentation creation.
  • Conduct and document unit testing and support UAT sessions. Please note that this is NOT a QA tester analyst position.
  • Perform Transportation Management System (TMS) upgrades, configurations, and customizations including planning and scheduling, implementation testing, and coordination.
  • Ability to communicate effectively verbally and in writing, including the ability to convey technical information to technical and non-technical users.
  • Positive attitude to learn, grow and must be a team player

Desirable Skills:
Transportation management system implementation background

SQL background

Understanding of system integrations

Deliverables:

  • Participate in technical research and development to enable continuing innovation within the systems domain. May also participate in designing, developing, modifying, adapting and/or implementing moderately complex short- and long-term solutions to IT needs through new and existing systems, software and hardware, under general direction and instruction.
  • Determine and document end-user requirements for system modifications and new functionality in the form of user stories, a Business Requirements Document (BRD) or the equivalent based on project need.
  • Create direct channels of communication to application developers that get the job done without managerial interjection in a timely fashion.
  • Conduct and document unit testing cases and results for turn over to QA resources when necessary.
  • Perform system upgrades, configuration and customizations including planning and scheduling, implementation testing, and coordination.
  • Partner with other technical teams to identify and understand problems with external system integrations and develop solutions to resolve them.
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