Benefit Enrollment Specialist

Peterson Technology Partners
Published
September 4, 2020
Location
Jacksonville, FL
Category
Job Type

Description

Responsibilities include account and product configuration on in-house managed accounts, census configuration, enrollment scenario testing, peer-review for in-house account configurations, production reporting, technical issue management with cross-functional teams, documentation of end-user guidance materials such as job aids and manuals, and providing telephonic/email responses to end-user inquiries.

 

This position interacts with Acquisition Services leadership and requires customer-facing activities. The position would be a strong contributor to recommendations for changes to the user interface and supporting processes and would drive the user level acceptance once implemented. This position would also interact with various business units to ensure downstream partner's end-to-end integrity of enrollment date is maintained.

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