Are you passionate about the Medicare population, looking for a role in leadership that will give you the ability to direct the success of 120 work at home call center sales associates. If so, we are looking for a dynamic and agile leader that is highly motivated and self-driven that thinks outside the box to join our team in operating virtual call centers of the future.
The Associate Director, DMS Telesales will be responsible for leading and developing highly engaged, top- performing teams of Sales Managers and Inside Sales Agents who sell our portfolio of healthcare products offered to prospects and members over the phone. The successful candidate will demonstrate the ability to manage a large staff of work at home leaders and agents virtually, a good understanding of call center day-to-day operations utilizing current and future technologies.
- Extremely organized, disciplined, hands-on leader who is not afraid of digging into details when necessary
- Commitment to recruiting and developing diverse talent to meet the dynamic business requirements of the market
- Open leadership style; actively seeks out and supports collaborative thinking and problem solving
- Demonstrated ability to partner across functions to create win/win strategies
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences