Assistant Floral Manager

The Fresh Market, Inc
September 15, 2020
Jacksonville, FL
Job Type


The Fresh Market & You:

Our mission is to make everyday eating extraordinary for our guests. We create a warm, welcoming, memorable experience with exceptional, personal service. We’re looking for a new team member who strives for excellence and brings positive energy, commitment and a \u201ccan-do\u201d attitude to work every day. We value teamwork and celebrate our successes as a team and will value your contribution!

About the Position:

Do you have a passion for flowers and gift items? Are you committed to delivering a first-class experience for guests? If so, this may be the perfect job for you. As our Assistant Floral Manager, you will lead day-to-day operations in our Floral and Gift department. You will also provide a memorable experience for our guests by helping them with their floral needs for those special and every day occasions by maintaining the freshest flowers and plants and gift items and deliver results. 

What You'll Do:

  • With the Produce-Floral Manager, you are an ambassador of the department and will set an example for excellence as you assist in the management of all relevant functions and activities 
    • Ensuring all guests are greeted and proactively assisted in an engaging manner with accurate and timely information  
    • Having the knowledge to make product and service recommendations to guests and accommodating their special requests to create memories with Floral and Gift recommendations and floral arrangements 
    • Coordinating the ordering of floral and gift items with the Produce-Floral Manager 
    • Properly receiving/stocking of goods that follow rotation standards when replenishing product levels to reduce shrink and damage, enforcing product management standards 
    • As needed assist the Assistant Produce Manager within the produce department 
  • Unload deliveries of product to ensure freshness and quality; including merchandising the floor and securing product in the floral fridge and backroom 
  • Assist with engaging, motivating, and training team members \u201con-the-job\u201d as well as through The Fresh Market Academy to provide excellent guest service in a safe and secure manner  
  • Ensure that department team members are adhering to The Fresh market standards and policies 
  • Ensure department adherence to all safety requirements and protocols, including food safety, per TFM policies, and per law 


To meet the needs of our stores, guests and teams, this position requires the willingness to work a flexible schedule, including weekends, days, evenings and occasional overnight and holiday work.


At a minimum, what you’ll need: 

  • 3 plus years of experience in either the retail, restaurant, or hospitality field  
  • 1 to 2 years of experience in leading teams 
  • Working knowledge of Microsoft Office 
  • Must be at least 18 years of age

Preferred qualifications: 

  • High school diploma or equivalent 
  • Gift, Floral and/or Hospitality experience 
  • Ability to read, understand and follow planograms, layouts, and schematics of the department for merchandising

Physical and Work Conditions 

  • Repetitive hand/arm movements, grasping, bending, reaching, ability to lift, push or pull up to 30 pounds by oneself, exposure to extreme temperatures for extended periods of time 
  • Ability to use tools equipment: knives, ladders, stepstools, box cutters, pallet jacks, and other equipment  
  • Required to spend long periods of time on feet and stand or walk without a break (for up to 4 hours or as required by law) 
  • Required to wear approved hat, hair net, and/or beard guard, and personal protective equipment 

REASONABLE ACCOMMODATIONS: Consistent with applicable laws, TFM will make reasonable accommodations\u202ffor qualified applicants and team members, unless doing so would result in an undue hardship to TFM. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training. 

We are proud to be an Equal Opportunity Employer:

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard race, color, creed, religion, age, sex, gender, sexual orientation, gender identity, pregnancy and related medical conditions, national origin, genetic information, uniformed service, veteran status, disability, or any other basis prohibited by federal or state law. 

The statements in this job description are provided to describe the general nature and level of work expected in this role. While these statements include the essential functions of the job, they are not intended to be a complete list of all responsibilities, duties and skills required. As we work as a team, there may be times team members are needed to perform duties outside of their normal responsibilities based on business needs.  

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