Administrative Assistant II – Claims Legal

Citizens Property Insurance Corporation
September 11, 2019
Jacksonville, FL
Job Type


A career at Citizens is unlike a career at any other insurance company, because Citizens is unlike any other insurance company.

If you are looking for an opportunity in which you can stretch to your full potential, expand your knowledge and grow your career, you have found it.

Winner of the 2017 WorldatWork Seal of Distinction, one of only seven companies throughout Florida to receive this award, Citizens is a diverse team of professionals helping people and communities throughout Florida.

At Citizens, employees do more than live up to their potential - they exceed it.

So what are you waiting for? Come discover the career you never expected - at Citizens.


Under general supervision of Senior Counsel, this position provides all administrative support for a team of Attorneys within our Claims Legal department.


Model ethical behavior and executes job responsibilities in accordance with Citizens core values, ethics and information protection policies.

  • Scheduling and coordinating meetings, conferences and making all audio and visual arrangements. Maintaining calendars, preparing agendas and minutes to all meetings.

  • Answering phones, taking messages, greeting visitors and directing to appropriate staff. Responsible for opening and distributing mail, retrieving and distributing faxes to appropriate staff which may include preparing and distributing to large groups emails and communications.

  • Compile data, create and maintain spreadsheets that may include weekly reports for management team. May also prepare expense and budget reports for the team or department.

  • Create, copy and distribute forms, documents, manuals. Organize, file and maintain all corporate documents, records and reports according to record retention policies.

  • Coordinate travel arrangements, and provide backup administrative support for management as needed.


  • High School Diploma or GED
  • 3 years of administrative / clerical experience is required (at least 2 years of this experience in a corporate setting is strongly preferred)

  • Experience supporting a medium to large size team of Attorneys in a corporate or private firm setting is STRONGLY PREFERRED

  • Excellent knowledge of all Microsoft Office Products, specifically Outlook, Word, Excel and PowerPoint

  • Working knowledge of general office equipment, printers, fax machines

  • Excellent communication, interpersonal and organizational skills
  • Attention to detail as well as excellent problem solving skills and techniques

  • Ability to handle confidential materials and matters

In addition to a competitive salary, Citizens offers its employees an outstanding total rewards package, including:

  • Retirement savings plan with an 8 percent company match
  • Medical, dental and group life insurance
  • Paid time off: vacation, sick and holiday leave
  • Tuition reimbursement
  • Professional and leadership development opportunities
  • Flexible work schedule
  • On-site wellness activities
  • Employee recognition programs
  • Relocation assistance (where applicable)
  • Community and volunteering opportunities
  • Casual dress and more

Citizens is proud to be an equal opportunity employer.


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September 11, 2019