Administrative Assistant

The CSI Companies
Published
October 15, 2020
Location
Jacksonville, FL
Category
Job Type

Description

The CSI Companies is actively seeking a Administrative Assistant for our client located in the US area.

We are looking for someone who is available to work the following hours:

  • Mon- Fri 8:30 AM - 5 PM 

Details: 

The Administrative Assistant position will report to the Manager of Physical Security.

  • Duties are complex in nature and involve access to confidential information

Duties:

  • Responsible for researching and downloading both transaction and video requests related to but not limited to internal or external requests.
  • Exercises considerable discretion and independent judgment and is capable of analyzing complex information requests.
  • This position will be responsible for preserving, downloading and releasing video requests not limited to legal cases, insurance claims & fraudulent activity.
  • Assisting internal Loss Prevention with video investigations may also be required.
  • Partner with all internal departments including but not limited to Privacy, Legal and Compliance Operations to ensure video is preserved, downloaded or released as needed.
  • Work with external parties such as DEA, Law Enforcement, Insurance Companies and others relating to requests for video and or transaction details.
  • Respond to Subpoenas on a timely manner to ensure that complies with requests.
  • Bank Reconciliation relating to fraudulent credit card cases
  • Authenticate video as needed in legal proceedings
  • Remotely Audit stores to archive video.
  • Compose memos and submit it along with video electronically

Requirements:

  • Verifiable high school diploma or equivalent 
  • Experience with CCTV
  • Experience with external relationships
  • 3-5 years of technical expertise required.
  • 1-3 years of prior related work experience
  • Proficient in Access, Microsoft Access, Excel and Word
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